01Cover
02Editor's letter
03Pandemic remains biggest threat to 2021 profitability
04News highlights
05Are electric batteries better for the environment?
06Lowest registrations for 'close to three decades'
07Finance offers: Ford continues with its 0% APR policy
08Professor Jim Saker: 2030/35 needs more than soundbites
09Arnold Clark: Preparing for ICE deadline 2030
105 Minutes With...Jason Cranswick, cinch retail director
11E-commerce: Regional dealers grasp an online future
12E-commerce: What can you learn from new entrants to the market?
13A website as a sales tool - not just a brochure site. Ad feature
14True e-Commerce flexibility doesn't need to break the bank - ad feature
15E-commerce: Seven years' progress in seven months
16Automotive Management Live Virtual January 20 / 21
17Launch report: Volkswagen ID3
18Supplier spotlight: Your window on your world. In association with JudgeService
19Urgent appeal for better EV training before it's too late
20Talent on the move
21Eight questions to a regional aftersales manager: Phil Sargent, Ssangyong Motors UK